Email Etiquette

The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course covers the basic requirements for using e-mail to communicate effectively. Specifically, you will be introduced to tried-and-true guidelines for e-mailing effectively, fundamental elements every e-mail should contain, and the importance of keeping e-mails concise.

 

Objectives

After this session, participants should:

  • Discuss appropriate usage of basic rules of etiquette for writing e-mail
  • Discuss various ways each element of an e-mail message might be handled for a given scenario
  • Identify which guidelines to use to keep e-mails concise

REGISTER FOR EMAIL ETIQUETTE